@extends('emails.layouts.crypto')

@section('content')

<div style="text-align:center;margin-bottom:28px;">
  <div style="display:inline-flex;align-items:center;justify-content:center;width:56px;height:56px;background:#eff6ff;border:1px solid #bfdbfe;border-radius:50%;">
    <span style="font-size:24px;">🎫</span>
  </div>
</div>

<h2 style="color:#0f172a;font-size:22px;font-weight:500;text-align:center;margin:0 0 8px;letter-spacing:-0.4px;">
  Support ticket received
</h2>
<p style="color:#64748b;font-size:14px;text-align:center;margin:0 0 32px;line-height:1.6;">
  Hi {{ $name }}, we've received your support request and our team will get back to you shortly.
</p>

<hr style="border:none;border-top:1px solid #e2e8f0;margin:0 0 28px;" />

<table width="100%" cellpadding="0" cellspacing="0" style="background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;margin-bottom:28px;">
  <tr>
    <td style="padding:14px 18px;border-bottom:1px solid #e2e8f0;">
      <table width="100%" cellpadding="0" cellspacing="0">
        <tr>
          <td style="color:#64748b;font-size:13px;">Ticket ID</td>
          <td style="color:#0f172a;font-size:13px;font-weight:600;text-align:right;font-family:monospace;">#{{ $ticket_id }}</td>
        </tr>
      </table>
    </td>
  </tr>
  <tr>
    <td style="padding:14px 18px;border-bottom:1px solid #e2e8f0;">
      <table width="100%" cellpadding="0" cellspacing="0">
        <tr>
          <td style="color:#64748b;font-size:13px;">Subject</td>
          <td style="color:#334155;font-size:13px;text-align:right;">{{ $subject }}</td>
        </tr>
      </table>
    </td>
  </tr>
  <tr>
    <td style="padding:14px 18px;">
      <table width="100%" cellpadding="0" cellspacing="0">
        <tr>
          <td style="color:#64748b;font-size:13px;">Status</td>
          <td style="text-align:right;">
            <span style="background:#dbeafe;color:#1e40af;font-size:12px;font-weight:500;padding:3px 10px;border-radius:99px;">Open</span>
          </td>
        </tr>
      </table>
    </td>
  </tr>
</table>

{{-- Message preview --}}
<p style="color:#64748b;font-size:13px;font-weight:500;margin:0 0 8px;">Your message:</p>
<table width="100%" cellpadding="0" cellspacing="0" style="background:#f8fafc;border-left:3px solid #22c55e;border-radius:0 8px 8px 0;margin-bottom:28px;">
  <tr>
    <td style="padding:14px 16px;color:#334155;font-size:13px;line-height:1.6;">
      {{ $message }}
    </td>
  </tr>
</table>

<table width="100%" cellpadding="0" cellspacing="0" style="margin-bottom:28px;">
  <tr>
    <td align="center">
      <a href="{{ config('app.url') }}/support/tickets/{{ $ticket_id }}"
        style="display:block;background:#22c55e;color:#ffffff;font-weight:500;font-size:15px;text-decoration:none;border-radius:10px;padding:14px 24px;text-align:center;">
        View your ticket →
      </a>
    </td>
  </tr>
</table>

<p style="color:#94a3b8;font-size:12px;text-align:center;line-height:1.6;margin:0;">
  Our support team typically responds within 24 hours.
</p>

@endsection